We assess your needs.
Your equipment, installation and the issue you are experiencing.
WARRANTIES AND SERVICES
By your side,
for the long term.
A technical question or a part to replace? AGYE helps you with ongoing support for your equipment.
Contact our team
We plan the next steps.
The steps to arrange with your distributor and the manufacturer.
We follow up your enquiry.
Parts, technical assessment and replacement, subject to the applicable terms.
THE ESSENTIALS, EXPLAINED
Preparing your enquiry.
Information to have ready
Equipment model, serial number, installation and distributor details, a description of the issue and photos if needed.
Parts and returns
Contact AGYE before returning equipment or arranging an intervention. Availability and lead times depend on the part required.
Nedap warranty
Two years for electronic parts and five years for monitoring, subject to the manufacturer’s applicable terms.
Förster-Technik warranty
One year, subject to the manufacturer’s applicable terms.
AGYE applies its suppliers’ warranties. The terms of coverage are confirmed for each enquiry.